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Shawn Kim is an experienced Site Reliability Engineer currently working at ZapLabs since June 2019. Prior roles include SRE Manager and DevOps Lead at Johnson Controls, Sr. DevOps/SRE at Adobe, and Cloud Engineering at RMS. Shawn began a career in DevOps engineering at Electronic Arts and has also held positions as a Sr. QA Analyst at Xringer and Sr. Engineer at ML Technology. Education includes a Bachelor of Science in Computer Science from UC Santa Barbara and further studies at San Jose State University.