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Babatomide Adedeji is a seasoned technical support professional with a diverse background in IT and customer service. Currently serving as a Senior Technical Support Specialist at Zapier since November 2022, Babatomide has a strong track record of optimizing escalation processes and enhancing operational efficiency from previous positions at Schoolable HQ, where roles included Technical Product Support Specialist and Onboarding Specialist. Other notable experience includes serving as a Technical Support Engineer at Tek Experts, an Application Support Specialist at APMIS, and early IT support roles at Nigeria Distilleries Limited. Babatomide holds a Bachelor of Science degree in Computer Science from Adeleke University, completed in 2015.