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Alyssa Dobbin has extensive experience in scheduling and customer relations, currently serving as the Scheduling Department Manager at Zap Consulting since February 2016, where responsibilities include managing a team of specialists and overseeing the scheduling of electronics and HVAC technicians. Previous roles at Zap Consulting include Customer Relations Lead and Customer Relations Specialist II, where leadership and handling high volumes of client communication were key. Alyssa also worked as a Report Analyst, analyzing technician data and preparing technical reports. Prior experience includes managing patient records as an Office Administrator at Martha G. Smith, MD, PA, freelance editing, and sales roles at Aerosoles and Strasburg Children. Alyssa holds a certification in Office Administration from Central Piedmont Community College.