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Kafayah B. is an accomplished Human Resources professional with extensive experience in HR generalist roles, currently serving at Zaizi since February 2023 and previously at Reply, supporting over 1,000 employees. Kafayah's expertise encompasses employee engagement, leadership, employee relations, and payroll management, along with proficiency in HRIS systems and ServiceNow. Prior roles include Assistant Human Resources Officer at STA Travel, where Kafayah acted as the first point of contact for HR inquiries, and HR Recruiter at Imperial College Healthcare NHS Trust, focusing on candidate documentation and screening. Kafayah also gained valuable experience as a Human Resources Assistant at BT and Bramley Health. Kafayah holds an MSc in Human Resource Management from the University of Kent and a BSc in Human Resource Management from Canterbury Christ Church University.