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Rabei Baba has extensive experience in customer service and technical support within the research and medical technologies sector. Currently serving as Service Manager - Analytical at Dar Al Zahrawi Medical LLC since August 2017, Rabei specializes in Sciex LCMS products and provides comprehensive support. Prior roles include Customer Service Supervisor at Naizak Global Engineering Systems, responsible for Thermo Elemental and Molecular instruments, and Service Engineer positions at Dar Al Zahrawi Medical CO. LTD. and HIJAZ Electrical and Scientific Supply Est., where Rabei offered support for various chromatography and spectroscopy instruments. Rabei Baba possesses a robust background in installation, commissioning, customer training, maintenance, and technical support across a range of analytical laboratory equipment.