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Michelle Kay Brown has a broad range of experience in sales, marketing, and digital strategy. Michelle began their career in 1996 as a Marketing Coordinator for Raytel Medical Corporation, where they gained experience in sales support and product management. In 1999, they moved on to Group 4 Design as a Proposal Writer, working with clients such as Hasbro and Johnson & Johnson. From 2000 to 2004, they held the position of Senior Account Manager at Innovative Internet Marketing Solutions. Michelle then joined Bank of America in 2004 as the SVP of Digital Marketing, where they managed the public portal for the Global Markets & Commercial Banking division. In 2012, Brown became the VP of Sales & Marketing at ZAG Interactive, a website design and marketing agency, where they advise clients on various digital marketing strategies.

Michelle Kay Brown attended the University of Pennsylvania from 1992 to 1996, where they earned a BA degree in Marketing and Communications.