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Murali Rajendran is an experienced professional currently serving as Director of Global Customer Experience and Digital Transformation at Zafin since January 2021. Previously, Murali held roles such as Associate Delivery Manager at UST Global from November 2014 to September 2018, and Head of Strategic Planning and Execution at CARE Group of Institutes from June 2013 to May 2014. Additional experience includes serving as Service Manager at Capgemini from August 2004 to April 2013, Database Analyst at Analysts International Corporation (AIC), USA from September 1997 to July 2004, Asst. Systems Analyst at Silverline Technologies from January 1996 to August 1997, and Programmer at Aztec Infotech from June 1993 to October 1995. Academically, Murali earned a PGDM in Finance from Loyola Institute Of Business Administration (2008-2011) and a Bachelor's Degree in Computer Engineering from Madurai Kamaraj University (1989-1993).