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Heather N. is a Program Manager at YWCA Greater Austin since January 2016. Heather has experience in program management, coordinating projects, supervising staff, and overseeing client interactions. Heather also worked as an instructor at The American University in Cairo and Jubail University College, teaching Cross-Cultural Communication and Academic Writing. Earlier in their career, Heather was a TEFL English teacher at various institutions and held internships focused on development and case management. Heather holds a A.M. degree in Social Service Administration from the University of Chicago and a B.A. from Michigan State University.