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Ahmed MARZOUGUI is an experienced IT support engineer currently subcontracted to Zain KSA since December 2020. Simultaneously, Ahmed has been providing IT support services at Yuvo. Prior experience includes a role as Ingénieur support IT at Vneuron from September 2018 to December 2020, focusing on technical support for clients and the deployment and maintenance of Java applications. Additionally, Ahmed has served as a network and systems administrator. Educational qualifications include a Licence in Computer Science from Institut Supèrieur des Sciences Appliquées et de Technologie de Sousse (2015-2016), a mastère professionnel in Network Administration and Security from ISI Kef (2016-2018), and a preparatory degree in MPI from ISSAT Sousse (2013-2015).