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Dana Wagner has a diverse work experience spanning over several years. They are currently working as a Customer Success Manager at Yubico since January 2022. Prior to this, Dana worked as a Family Manager from March 2020 to June 2021, where they coached and assisted their autistic son with remote learning during the pandemic and helped with their transition to community college.

Before their role as a Family Manager, Dana worked at Visa for a significant period. At Visa, they held multiple roles including Principal Solutions Manager from September 2018 to February 2020, where they managed global production support for the Visa Analytics Platform. They also served as a Senior Program Manager from May 2009 to August 2018, where they provided relationship management for the same platform and acted as a subject matter expert for product and process documentation.

Prior to Visa, Dana worked as a Product Administrator at Corestaff Services from March 2006 to April 2009, where they provided training to clients on the VisaVue Online platform and maintained strong relationships with customers. They also worked as a Project Consultant at Bayshore Consulting from April 2005 to December 2005, assisting in migrating Visa's internal business intelligence platform.

Dana's earliest work experience was as a Network Coordinator at ConocoPhillips from February 1997 to December 2003. In this role, they managed a database and inventory for a large retail network and developed relationships with various stakeholders.

Overall, Dana has a range of experience in customer success, program management, product administration, and project consulting, with a notably compassionate role as a Family Manager during the pandemic.

Dana Wagner holds a Bachelor of Arts (BA) degree in Musicology and Journalism from Sonoma State University. No specific years were provided for the duration of the education.