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Ahmed Abdelhakeem has a diverse work experience spanning several companies and roles. Ahmed began their career as an Android Instructor at Search Academy and ESEA in 2015. Ahmed then worked as an Android Developer at Free Business Directory from 2014 to 2016. Ahmed then transitioned into roles related to Software Monitoring solutions, first as a Microfocus System Engineer at Fingerprint Consultancy from 2015 to 2018, and later as a Microfocus Monitoring Tools System Engineer at Vodafone from 2016 to 2018. Ahmed then joined YOUXEL Technology in 2018, where they have taken on various responsibilities. Ahmed started as a Professional Services Consultant, where they focused on Middleware and Integration Consultancy using SoftwareAG webMethods, BPM, and IS, as well as Cognitive Consultancy using IBM Watson. Ahmed also implemented and presented Proof-of-Concepts related to IBM Watson Chatbots and Integration between multiple channels. Ahmed currently holds the position of Technical Project Lead at YOUXEL Technology, starting in January 2022.

Ahmed Abdelhakeem earned a Bachelor's degree in Information Technology from Cairo University, completing their studies from 2011 to 2015. Ahmed also obtained certifications in "Build Your Own Chatbot - Level 1" and "Node-RED Basics for Chatbots" from Acclaim Badging, although the specific dates of obtaining these certifications are not provided.