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Marissa M. is a seasoned professional with extensive experience in community management and creator education, currently serving as Manager of Creator Education at YouTube since January 2016. Previous roles include Community Program Manager, Community Operations Strategist, and Community Manager at Uptown Treehouse, Inc., where efforts centered on leveraging social media and digital channels to enhance brand engagement and customer service. Marissa's earlier career includes roles as a Social Media and Marketing Intern at HairZing, where strategic online presence and content engagement were developed, and educational support roles at East Oakland Youth Development Center. Marissa holds a B.A. in Sociology and Human Development from the University of California, Berkeley.