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The Program and Service Management team at the Youth Services Bureau of Ottawa is responsible for overseeing the development, implementation, and evaluation of various programs that support youth and families. This team collaborates across different service areas, including mental health, youth justice, and employment, to ensure that services are impactful, accessible, and aligned with the needs of the community. They also play a crucial role in fostering a supportive organizational culture and ensuring the effective operation of youth-centered initiatives.