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Yves R. is an experienced quality management professional with a background in IT and process standardization. Currently serving as a Quality Manager at Yousign since October 2020, Yves has previously held the position of IT Quality Manager at Mailjet, where responsibilities included defining quality processes per the ITIL framework and establishing an Information Security Management System aligned with ISO standards. Yves also focused on GDPR implementation and management of security risks. Previous roles include IT Quality Lead and Engineer at e-merchant, where Yves developed and implemented quality management systems and processes across multiple locations. Educational credentials include an engineering degree from Polytech'Orl¨¦ans and a DUT in Quality, Logistics, and Industrial Organization from IUT d'Orl¨¦ans.