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Darya Whitfield is an experienced professional in operations and account management, currently serving as a Sr. Fleet Operations Sourcer at YourMechanic since July 2018. Key achievements include managing the recruiting process, training 75 team members, enhancing client retention by 30% within 12 months, and significantly reducing cancellation rates. Prior roles include Account Executive at Seneca Systems, where Darya developed account management and sales processes, as well as Membership Coordinator at Sun Basket, driving customer retention through relationship management. Darya's career began as a Shift Lead at Philz Coffee, overseeing café operations and team performance. Darya holds an Associate of Arts and Sciences degree in Communication from De Anza College.