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Ali Penny

Head, People at Counterpart

Ali Penny is currently the Head of People at Counterpart. Ali has held this position for 6 months. Prior to their current role, they spent 13 years and 2 months at Yext in a variety of roles including Vice President of Recruiting Programs, Senior Director of Recruiting Operations & Programs, Senior Director of Client Success Operations, Senior Director of Client Success, Partner, Director of Client Operations, Manager of Client Support and Training, Business Development, Publisher Sales, Connection Manager, Sales Associate, and more. In their role as Head of People at Counterpart, Ali is responsible for the vision, strategy, and execution of all recruiting programs. Ali also oversees the program management of recruiting programs at Yext including referrals, internal mobility, and Upward (Yext's rotational program). Additionally, they are responsible for designing and managing the team strategies to help grow Yext. During their time at Yext, Ali was responsible for building and maintaining the program management and infrastructure that supports the Yext Client Success organization. Ali also led a team of 14 Client Success Managers and 3 Associate Client Success Managers managing partnerships at Yext totaling a book of 23MM in revenue. In their role as Senior Director, they were responsible for supporting strategy, process and leadership to drive revenue growth and client retention. Prior to their time at Yext, Ali worked as a Connection Manager where they were responsible for direct sales to new publishers and developing and maintaining contract relationships with publishers.

Ali Penny attended New York University from 2005 to 2008, studying psychology and pre-medical sciences.

The team of Ali Penny is responsible for the people operations of the company. This includes managing the insurance, data and analytics, and claims departments.

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