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Jacqueline Degraft-Johnson is an experienced professional in the housing and management sector, currently serving as the Resident Services Manager at Caritas Anchor House since February 2021. Previously, Jacqueline held roles including Contracts Officer at L&QHT, London Programme Manager/Tutor/Mentor at Dutton Fisher & Associates Ltd, and Housing Services Manager at Single Homeless Project. Jacqueline's career also includes significant tenure at L&Q Group as Agency Contracts & Quality Officer and Coordinator, as well as various positions at Gallions Housing Association. Jacqueline holds a Level 5 Award in Leadership and Management from the Institute of Leadership and Management, a PG Dip CIH CERT from De Montfort University, and a Bachelor of Arts degree in Law & Sociology from the University of Science and Technology. Currently, Jacqueline is engaged in freelance consultancy work while seeking new challenges.