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Heather Lyons-Paul has extensive work experience in various roles and organizations.

Heather began their career at the City of Salem Collector's Office in 2001 as a Jr Clerk, where they worked until 2005.

In 2002, Heather joined the Salem Board of Health as a Principal Clerk, a role they held until 2017. During their time there, they also served as the Clerk of the Board of Health from 2009 to 2017, managing agendas, posting them on the City Website, and taking meeting minutes.

In 2016, they joined Younique Products as a Younique Makeup Presenter, where they worked as a Sales Associate.

Currently, Heather is working at Harbor Sweets, Inc. as a Retail Sales Specialist, a position they started in 2021.

Heather Lyons-Paul completed their Associates degree in Business Administration at North Shore Community College from 1998 to 2000. In 1997, they also completed a Certificate Program in Office Management and Supervision at the same institution. Later in 2003, they pursued a Certificate in Cosmetology at Blaine, which they completed in 2004.