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Nathan Gould is a Customer Service Offline Manager at YouFibre, where Nathan leads a team of support and technical executives to provide high-quality support services. Nathan has also excelled as a Technical Support Supervisor and Customer Service Executive, receiving the YouHero award in 2023 for their dedication to the brand promise and commitment to customers and colleagues. Prior to their current role, Nathan worked at PlayStation as a Network Specialist and at Sky as a Customer Specialist. Nathan attended Bridgend College, Ysgol Llanhari, and Ysgol Gyfun Gymraeg Tonyrefail for their education. With over 200 5* Trustpilot reviews, Nathan has proven himself as a dedicated and skilled professional in the customer service field.