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Craig Allen has extensive experience in billing and collections management, currently serving as the Billing & Collections Manager at YouFibre since October 2022. Previously, Craig held the position of Head of Billing & Credit Control at Bigblu Broadband Plc, where responsibilities included leading billing operations across global territories and implementing policies for streamlined processes. Craig's career encompasses roles such as Billing & Collections Manager at Gigaclear Ltd, managing the full order to cash cycle, and General Manager at V4 Telecom UK, overseeing after-sales operations. Additional experience includes positions at the Foreign and Commonwealth Office, Beilby Consulting, Talk Talk, and Cable & Wireless, with a strong focus on team leadership and operational efficiency in billing functions.