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Annie Walker is a skilled professional with a diverse background in customer support and higher education. Currently serving as Customer Support Operations Manager at YouCanBookMe since February 2024, Annie has previously held the position of Higher Education Retention Officer at Upswing and Customer Success Manager at YouCanBook.me. Prior experience includes various roles at Shorelight as a Student Services Advisor and positions at Wright State University, including International Admissions Coordinator and Graduate Intern. Annie began their career as a Bilingual Tutor at Centerville City School District and an Online ESL Teacher at VIPKid, and also worked as an Export Coordinator at MOL (America) Inc. Annie holds a Master of Education in Student Affairs in Higher Education from Wright State University and a Bachelor of Arts in International/Global Studies from Spelman College. Additional education includes a diploma from Emma Willard School and studies at Xiamen University from 2014 to 2018.