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Steph Straub (Hackett) is an experienced professional currently serving as a Support Specialist at YNAB since November 2021. Prior roles include Routesetter and Instructor at Iron City Boulders, and various positions at Earth Treks Climbing and Fitness, where responsibilities included educating climbers on techniques and managing facility procedures. Previous experience spans roles such as Training Operations Coordinator at The Management Center and Production Associate at EmbroidMe, focused on order management and customer satisfaction. Additional work history includes service positions at establishments like Ghost Lounge Hookah Bar and GameStop, emphasizing customer interaction and operational efficiency. Steph's education includes studies at Montgomery College and Howard Community College.