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Rachel Huffman has a diverse background in product operations and management across various companies. At YNAB, Rachel has held the roles of Product Operations Specialist and Product Support Specialist since July 2020. Prior experience includes serving as General Manager at Dose Nashville from June 2016 to February 2020, where Rachel successfully increased sales by 15% annually through innovative social media strategies and enhanced employee training. Responsibilities included directing human resources functions for a staff of 43, overseeing hiring processes, and developing employee policies. Previous roles also include Barista and Inventory Manager at High Brow Brew and Member Services for the Nashville Songwriters Association International. Rachel holds a Bachelor of Music degree in Commercial Music from Belmont University.