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Jannelle Worrell has extensive experience in technical program management and customer support, currently serving as a Technical Program Manager at YNAB since March 2016, where previous roles included Technical Support Manager and Support Specialist. Prior to YNAB, Jannelle co-owned Portico Coffee from October 2013 to March 2015 and worked as a Barista at Badger & Dodo Boutique Coffee Roasters from June 2009 to March 2012.