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Chrissy Sebald is an accomplished professional with extensive experience in customer support and marketing. Currently serving as the Director of Customer Support at YNAB since December 2017, Chrissy focuses on strategic enhancements to the support experience. Previous roles include Technical Support Manager and Support Specialist at YMCA of Greater Waukesha County, and membership and marketing leadership positions at both YMCA of the USA and United Way in Waukesha County. Chrissy's early career included community relations at TJX and an internship with Make-A-Wish Wisconsin. Educational qualifications include a Bachelor of Science in Marketing from Bentley University and an MBA in Project Management from Capella University.