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Rachel Kirschenbaum has extensive experience in customer success and account management roles. Rachel began their career in 2014 as a Community Manager at Kabinet Media Inc. Rachel then joined SinglePlatform as a Customer Retention Specialist and later progressed to the role of Account Manager. During their time at SinglePlatform, Rachel was recognized as a top performer for their customer handling and retention skills.

In 2015, Rachel joined Moat, a brand intelligence and analytics company, where they worked as an Account Coordinator and later as an Account Manager. Rachel utilized Moat Pro and Moat Analytics to provide real-time search solutions and insights across brands, publishers, and the ad tech landscape.

Rachel then joined Oracle in 2018 as a Manager, Account Management at Oracle Data Cloud. Rachel played a key role in providing data and technology solutions to help companies achieve better business outcomes in digital advertising.

In 2020, Rachel joined Ethyca as the Director of Customer Success, where they oversaw customer success initiatives.

Rachel's most recent role as Director, Customer Success and Implementation at Yotpo showcases their comprehensive experience and expertise in leading customer success teams and driving successful implementation strategies.

Throughout their career, Rachel has consistently demonstrated strong communication skills, proactive customer engagement, and a track record of achieving customer satisfaction and retention goals.

Rachel Kirschenbaum completed their Bachelor's degree in Human Development from Cornell University, with a minor in Policy Analysis and Management, between 2010 and 2014. In 2013, they also attended UNSW, although no specific degree or field of study is mentioned. Prior to these higher education experiences, Rachel Kirschenbaum is associated with Horace Mann, but no details regarding the degree or field of study are provided.