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Rebecca Watson is an experienced professional currently serving as a Communication & Engagement Advisor at Loop Customer Management since November 2013, where responsibilities include developing a communications framework to enhance engagement and support business messaging. Previous roles range from Test Analyst, focusing on feature testing and collaborative team engagement, to various positions at Kelda Group Plc, including Customer Relations Manager and governance committee member, emphasizing risk management and stakeholder relations. Prior experience includes a position as a Trainer at Vanquis Bank and an educational background in Business Management from The Open University and Bradford College.