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Becky Martin has over a decade of experience in customer care and operations management, currently serving as the Customer Care Operations Manager at YOOX NET-A-PORTER since July 2015. Prior to this role, Becky held various positions within the company, including Customer Care Manager and Customer Care Team Lead. Before joining YOOX NET-A-PORTER, Becky worked at THE NET-A-PORTER GROUP from June 2012 to July 2015 as a Senior Consultant and Customer Care Consultant. Becky's career began at JD Sports Fashion plc, where Becky advanced from Supervisor to Floor Manager between March 2009 and June 2012.