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Chloé Ferrarotti is an experienced Customer Success Manager currently at YOOBIC since October 2024, focusing on enhancing the frontline employee experience through a mobile platform. Previously served as a Senior Enterprise Customer Success Manager at Emplifi from March 2019 to September 2024, where expertise in unified customer experience platforms was developed. Earlier roles include Sales and Marketing Manager at Skopai, Senior Account Manager at Meltwater, and Business Development Specialist at Tahitian Gold Company, Inc. Chloé's career also features experience in customer service at farfetch.com and client services with NuORDER Inc. A strong academic background includes a degree in International Relations and French from the University of California, Davis, and a certificate in Business Sustainability Management from the University of Cambridge.