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John Chen has extensive work experience in the insurance industry, with a focus on life and health operations. John is currently working at YF Life Insurance International Limited as a Vice President since September 2022. Prior to this, they worked at FWD Assurnace Hong Kong, starting in June 2019, where they handled life operations. From June 2018 to June 2019, they served as the Head of New Business at FTLife Insurance Company Limited. Before that, they held the position of Health & Accident Business Director at Sun Life Financial ASIA from May 2016 to June 2018. From February 2012 to April 2016, they worked as the Chief A&H Underwriting Officer at Chubb Insurance (China). John also served as the Operations Director at Aegon-Cnooc from March 2011 to January 2012. John Chen began their career at AIA in November 2004, where they worked as the Head of Operations CHO A&H until February 2010.

John Chen received their Bachelor's degree in Medicine from Shanghai Jiao Tong University. John attended the university from 1986 to 1992.