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Cas Joustra is an experienced professional in operations and logistics management, currently serving as Operations Manager at YesPlease since December 2019, overseeing daily operations and the integration of YesPlease with Mocca D'or, while also developing a sustainable coffee solution hotel concept. Previously held the role of Logistics & Supply Chain Manager where new products were developed through sustainable value chains, alongside responsibilities for inventory management and logistics processes. As an Account Manager at YesPlease, customer acquisition and relationship maintenance were key focuses. Additional experience includes serving as Assistant Manager at Kaldi koffie & thee, Barista & Service at Sugar Hill, and roles related to social work and pedagogy, demonstrating versatility and a strong background in customer service and team management. Cas Joustra holds a Bachelor of Applied Science in Industrial and Product Design from HAN University of Applied Sciences and has completed education at Saxion University of Applied Sciences.