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James Heard is an experienced Senior Technical Account Manager at Yardi, having held various roles within the company since October 2021, including Technical Account Manager and Associate Technical Account Manager. Prior to this, James served as Branch Manager and Assistant Branch Manager at PFS - Professional Financial Services from June 2011 to October 2021, where responsibilities included managing over 750 accounts, facilitating asset remarketing and liquidation, underwriting new loans, onboarding office staff, and addressing customer requests. James holds a Bachelor of Science degree in Marketing with a specialization in Computer Science from Clemson University.