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Luana Lopes has a strong background in customer service and logistics, with experience in leading and supervising teams to ensure efficient operations and excellent customer experiences. Currently working as Coordenadora de Torre de Controle at Yandeh, Luana previously held positions such as Coordenadora Customer Service at ELLECE LOGÍSTICA, Supervisora de Entregas/Trocas at Carrefour Brasil, and Gestora de Backoficce at Ricardo Eletro. With a focus on personalized service and team performance, Luana has also served as Coordenador de Atendimento at Wami Marketing Interativo. This experienced professional holds a Pós-Graduação in Psicologia Industrial e Organizacional from Uninove.