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Susan Jiang has a diverse work experience in various roles and industries. Susan started their career as a Software Engineer at Verity Inc in 2001 and worked there until 2002. Susan then moved on to eWiz.com as a Customer Service Representative from 2003 to 2004. Following that, they joined American Media Systems as a Sales Representative in 2004 and stayed with the company for nine years. In this role, they successfully developed new accounts, generated leads, expanded business partnerships, and created marketplaces for AMS products. Finally, in 2013, Susan joined Yamaichi Electronics USA, Inc. as an Inside Sales representative, where they currently work.

Susan Jiang has a Bachelor of Science (BS) degree in Chemistry from Peking University. Susan also completed a Master's degree in Chemistry at the University of California, Davis. Additionally, they took evening classes in Computer Information Systems at Foothill College.