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Iván Gordín is a skilled professional with extensive experience in customer success, content strategy, and UX design. Currently serving as a Customer Success Specialist at Yalo since January 2021, Iván actively collaborates with cross-functional teams to enhance user experiences and brand messaging. Previous roles include Freelance Senior Copywriter at Brainsted Group, Senior Content Writer at Música Clásica BA, and Content Strategist for the Ministerio de Educación de la Nación, where Iván focused on strategic content planning and social media engagement. Additional experience as a UX Writer at BullMetrix and a Professor of Aesthetics at Universidad de Buenos Aires complements a strong background in marketing and journalism. Iván holds a degree in Arts from the University of Buenos Aires and has pursued further education in UX design.