ÂÜÀòÂÒÂ×

Emily DeFrances is a seasoned professional with extensive experience in recognition, engagement, and communication strategies. Currently serving as Senior Manager of Recognition & Engagement at Yale University since September 2022, Emily previously held various roles at Aetna from March 2011 to September 2022, including Director of Communications and Engagement Partner in Service Operations. Earlier positions at Aetna International involved directing marketing operations. Emily holds a Bachelor of Arts degree in English from Central Connecticut State University, earned between 1995 and 1998.