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Nicola Pullen is a seasoned professional in customer fulfillment and service management with extensive experience in the lighting industry. Currently serving as Customer Fulfilment Manager at Yale Home Global since February 2022, Nicola previously held the position of Project Coordinator at Zumtobel Group from November 2017 to February 2022. Between April 2016 and November 2017, a career break was taken for full-time parenting. Prior to Zumtobel Group, Nicola spent several years at Philips Lighting, where roles included Customer Service Manager and Project Manager overseeing B2B and consumer interactions. Nicola's career began in 2000 at Lloyds Private Banking as an admin. Education includes A Levels from Winston Churchill School and Woking College.