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Austin Lee, SHRM-CP, has extensive experience in operations management within technology and service sectors. Currently serving as a Senior SRE Manager and Senior NOC Manager at Yahoo since December 2021, Austin previously held the role of Network Operations Center Manager at Verizon Media from May 2017 to December 2021. Austin's career began at Yahoo! Inc., where positions included Member Services Senior Supervisor and Member Services Supervisor from June 2014 to May 2017. Earlier experience includes serving as a Financial Advisor at Northwestern Mutual and as a Customer Service Representative at VWR, where training and process improvement were key responsibilities. Austin earned a Bachelor's degree in Computer and Information Systems Security/Information Assurance from Buffalo State University between 2009 and 2012.