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Erica Hertrich is a seasoned professional with extensive experience in labor planning and talent management, currently serving as the Director of Labor Planning at XPO since August 2018. Previous roles at XPO include Senior Manager of Labor Planning and Talent Acquisition Manager, where Erica led HR strategic projects and enhanced recruiting processes. Prior to XPO, Erica was a Senior Partner in Global Talent Management at NSF International, focusing on talent identification and development. At Thomson Reuters, Erica held the position of Director of Talent Strategy, improving hiring processes and employee retention. Early career roles include HR positions at Robert Bosch LLC and Federal-Mogul Powertrain, providing comprehensive HR support and program management. Erica holds a Bachelor of Arts in Business Management and Sociology from Hope College and a Master of Science in Human Resources and Organizational Development from Eastern Michigan University.