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Wm. Don Clark currently serves as Director of Product Communications at Everbridge since May 2021 and has held the same title at xMatters, inc. since September 2005. At xMatters, Wm. Don Clark has played a crucial role in building a content development team aimed at enhancing social media presence, SEO, and brand identity, while overseeing technical documentation. Wm. Don Clark progressed from Senior Technical Writer to Team Lead, gaining expertise in team management and leadership development within a supportive organizational culture. Prior experience includes a Technical Writer position at ACD Systems from 2002 to August 2005. Wm. Don Clark holds a Diploma in Print Futures (Professional Writing) from Douglas College, obtained between 1997 and 1999.