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Lulan Xiao has worked in various roles in the marketing and communications industry since 2016. Lulan began their career as a Marketing Supervisor at China Resources Land Limited, where they worked from 2016 to 2018. Lulan then moved to Ping An Life Insurance Company of China, Ltd. as a Senior Marketing and Communication Manager from 2018 to 2021. Currently, they are a Brand Marketing Director at XKool.

Lulan Xiao attended Delft University of Technology and South China University of Technology, but no further information is provided about these educational experiences.