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Jon Florence has a diverse work experience in the technology and telecommunications industry. Jon started their career in 2005 at ENS as an Avaya Tech, where they worked until 2010. In 2008, they joined Mountain West Telecom as a Sales Engineer, where they stayed until 2011. Since then, they have been working at Xima Software, starting as a Channel Manager and progressing to Sales Manager in 2014. In 2016, they became the Director of Sales, and as of May 2022, they hold the position of VP of Industry Solutions at Xima Software.

Jon Florence has a strong educational background, with a focus on business and psychology. Jon obtained their Bachelor's degree in Business from the University of Utah from 2003 to 2008. During the same period, they also earned a Bachelor's degree in Psychology from the same university. Later, from 2014 to 2016, they pursued a Master of Business Administration (MBA) degree from the University of Phoenix. Additionally, Jon has some certifications, including CCNA from Cisco, but specific details about the institution and year of obtaining these certifications are not available.