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Michael Pao started their career as a professional soccer player, playing in Japan, Indonesia, Holland, and the US for six years. Michael then transitioned into the footwear industry, working at companies like Adidas AG, hummel International, Puma AG, Clarks, Crocs, Native Shoes, Timberland, and Xero Shoes in various product and merchandising roles. Their experience ranges from product management to consultancy, culminating in their current position as the Chief Product Officer at Xero Shoes.

Michael Pao obtained a Bachelor of Arts in Biology from Vanderbilt University in 1995. Michael then pursued an IMBA in International Business/Marketing from the University of South Carolina Darla Moore School of Business, completing it in 2004. In 2021, Michael completed a program in UX/UI Design from Springboard. Additionally, they obtained the Registered Yoga Teacher RYT 200 certification from Yoga Alliance in the same year.