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Joan Sylvester has over 30 years of experience in the professional field. Joan began their career in 1987 as a Project Manager at Jamaica Public Service Company Limited. Joan then moved on to become the Chief Operating Officer at Xenex Payment Systems in 2001.

Joan Sylvester attended the University of the West Indies, St. Augustine Campus from 1995 to 1997, where they earned a Masters in Information Systems (MIS). Joan then attended Columbia University from 2002 to 2004, but did not receive a degree.