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Ida Kari Lysberg is an experienced professional in customer success and operations, currently serving as the Customer Success Operations Manager at Xeneta since March 2022. Prior to this role, Ida was a Customer Success Manager at Signicat from September 2016 to February 2022, handling a high volume of customers and managing the customer success tool stack, as well as serving as a Service Delivery Manager and a Service Desk Employee. Ida holds a Master of Science in Technology Management from Handelshøyskolen i Trondheim and UCLA, along with a Bachelor’s degree in IT-supported business development from Sør-Trøndelag University College.