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Nephtalie Joseph is a seasoned customer service professional with extensive experience across various roles in the hospitality and business sectors. Currently employed as a Customer Service Representative in the French department at XD Connects since March 2023, Nephtalie has previously held positions such as Receptionist at The Hague Marriott and Guest Services Associate at EMG. With a background that includes roles such as Chief Financial Officer at Luxury Apartments Delft and Content Strategist Assistant at Frostbit Rotterdam, Nephtalie brings a diverse skill set in customer interaction, order processing, and financial management. Educational achievements include a Bachelor of Business Administration in International Business and Languages from Rotterdam University of Applied Sciences, complemented by prior studies at Roc Mondriaan and Milton Peters College.