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Elizabeth Wright is an experienced Customer Success Manager at Xalient, overseeing key global clients and driving exceptional customer experience within Managed Services since April 2020. Previously, Elizabeth held the role of Operations Manager at O2 (Telefónica UK), where the focus was on enhancing Mobility and ICT services. Elizabeth's extensive background also includes significant contributions as a Senior Change Manager and Operations Manager at Telefónica, managing change delivery and specialist support teams, respectively. Elizabeth started a career in financial services as a Mortgage Advisor at both Yorkshire Bank and Halifax, providing tailored mortgage solutions to clients.