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Brad Bates has a diverse work experience spanning various roles and industries. Brad is currently employed as a Customer Success Manager at X-Cart since June 2022. Prior to this, Brad worked as a Praise Team Leader at Knightsville United Methodist Church from December 2019 to January 2023. Brad also served as a Solutions Specialist at Micad from March 2022 to May 2022. Before that, they worked at SEER in multiple roles including Solutions Specialist, Support Lead and Onboarding Specialist, and Customer Support Specialist from June 2018 to March 2022. Brad gained experience in event management, social media management, and graphic design as a Set-Up Assistant and Social Media Manager at Johns Island Farmers Market from September 2019 to December 2019.

Brad also has extensive experience in the church sector. Brad served as a Pastor of Worship and Youth at Legacy Church from July 2012 to December 2018. Prior to that, they worked at Unity Baptist Church as a Worship Leader and Youth Assistant from December 2009 to July 2012. Brad also worked as a Pastor of Worship and Youth at Fellowship Baptist Church from November 2007 to October 2009 and as a Youth Pastor at Bamberg First Baptist Church from January 2006 to August 2006.

Additionally, Brad has experience in the technology industry. Brad worked at Blackbaud as a Client Services Project Manager from June 2012 to October 2017, as well as a Customer Advocacy and Customer Support Analyst from November 2010 to June 2012.

Overall, Brad has a strong background in customer success, leadership roles in worship and youth ministry, and project management.

Brad Bates earned a Bachelor's degree in Youth Ministry from Charleston Southern University, which they attended from 2001 to 2005. Prior to that, they obtained a Diploma in High School/Secondary Diplomas and Certificates from James F Byrnes High School, where they studied from 1996 to 2000. In terms of additional certifications, Brad completed an SQL Course from SoloLearn in October 2020. Brad also obtained a Basic Customer Service Quiz certification from LiveChat - customer service software in January 2019, and The Raiser's Edge Associate Certification from Blackbaud in February 2014.