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Stefan Mende, CHIA, currently serves as the Director of Franchise Operations at Wyndham Hotels & Resorts, a position held since February 2022. Prior to this role, Stefan was the General Manager at Echo Bluff State Park & Lodge through Guest Services Inc. from September 2019 to February 2022. Stefan's extensive experience in the hospitality industry includes serving as Area General Manager at La Quinta by Wyndham from March 2002 to September 2019, and roles as General Manager and Assistant General Manager at Baymont Inn & Suites between May 1998 and March 2002. Stefan Mende is a graduate of Western Illinois University, where education was completed from 1994 to 1998, with a strong focus on revenue maximization, guest satisfaction, sales and marketing, employee staffing and development, and administration.