Sema Alaybeyoglu is a seasoned financial management professional with significant experience in accounts receivable, customer relations, and fraud prevention. Currently serving as Manager of Financial Services EMEA Collections & Reporting at Wyndham Hotels & Resorts since February 2016, Sema oversees finance functions related to delinquent receivables and international payment reconciliations. Prior roles include Customer Relations Supervisor at TÃœVTÃœRK, where Sema enhanced customer experience through journey mapping and complaint resolution, and Customer Experience Management Supervisor at Mars Entertainment, focusing on membership management and customer satisfaction initiatives. Sema's earlier career at Turkcell and Avea involved credit risk assessment and fraud prevention, respectively. Sema holds a Bachelor's degree in International Relations from Istanbul University.
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